No important decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to seek out a contractor that will listen to you and make sure they are meeting all your home comfort needs.
HVAC installation isn’t a project you want to attempt to DIY. You’ll need to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to make sure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The experts at Titan Heating & Air Conditioning have put together some questions to ask to help you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to furnish you with a list of recent customers that can corroborate the quality of their work. Once you receive that you can call and ask them about their recent HVAC projects, if they are happy with the results and if they would hire the company again in the future.
There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will happily provide you with referrals.
Another option option is requesting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use inexperienced workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The perfect time to find a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s running properly and get your yearly maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Titan Heating & Air Conditioning in Central Point. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 541-286-6617 or set up an appointment with us using our online scheduler.